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Shipping Policy

UPDATED: 01/09/2024

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We are happy to arrange a piece of our creations to become part of your space. 

We use premium quality resources ( materials, ink, technology etc ) for every piece of art.

We are committed to excellence and execute our best for you to receive the art in pristine condition.

 

Shipping & Delivery within India

  • All the art sizes are rolled and shipped in mailing / shipping tube for safe transit.

  • All orders are processed and shipped out in 2-7 business days. The expected delivery timeline would be 3-10 business days from the date of Order. Orders may not be shipped on weekends or holidays.

  • If we are experiencing a high volume of orders shipments may be delayed by a few days. Please allow additional days in transit for delivery. If for any reasons there will be a significant delay in the shipment of your order, we will contact you via email. 

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International Shipping & Delivery

  • All the art sizes are rolled and shipped in mailing / shipping tube for safe transit.

  • All orders are processed and shipped out in 2-7 business days.

  • The expected delivery timeline would be 7-14 business days from the date of Order. Orders may not be shipped on weekends or holidays.

  • If we are experiencing a high volume of orders shipments may be delayed by a few days. Please allow additional days in transit for delivery. If for any reasons there will be a significant delay in the shipment of your order, we will contact you via email. 

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Shipping Charges 

  • We provide free shipping for the fixed sizes of art within India.

  • Shipping charges for other countries are applicable respect to the dimensions of the purchase as mentioned on order page.

  • Additional shipping & packaging charges are applicable on any custom size orders. 

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Wrong address disclaimer 

  • It is the responsibility of the customers to make sure that the shipping address entered is correct.

  • We do our best to speed up processing and shipping time, so there is always a small window to
    correct an incorrect shipping address.

  • Please contact us immediately if you believe you have provided an incorrect shipping address.
     

 Undeliverable Orders

  • Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
     

 Lost / Stolen Package

  • We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

  • We will provide the required details from our side for your support.
     

Import & Duty tax 

  • Buyer/ customer will need to settle custom fees if any, when arriving in destination country. 

  • We suggest you enquire and be fully informed of the custom charges / fees applicable in your country before you make any purchase. 

  • We are not responsible for any custom fees / charges incurred at destination country.
     

Return & Refund

 

  • Even though we take utmost care to deliver through reliable businesses and each art is thoroughly checked before dispatch and yet if there are any major damage on the print you can request for the replacement within a period of 7 days from receiving it.

  • To claim any replacement request KINDLY RECORD UNBOXING VIDEO and submit.

  • Please note, without unboxing video requests will not be accepted.

  • For replacement you will have to send the print back & once it reach us, upon inspection decision is made to process the replacement. NO REPLACEMENT WILL BE ACCEPTED WITHOUT APPROVAL.

  • In case of damaged* product we will replace with new at no cost.  (*Please note that minor bends, wear & tear at the edges are not considered damaged eligible for replacement )

  •  No REFUND. Only Replacement.
     

Here is how you can claim Replacement : 

  • Send us an email with product details, unboxing video  & photos of the proof of damage. Email at emptystillinfinite@gmail.com

  • Once approved, we will send further details.

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 Digital Product Policy

    1. Refund:

  • No refunds are possible under any circumstances. 

  • All sales made are final as these are instantly downloadable digital products.

  • Please read the product description carefully before making a purchase. 

  • If you have any questions, please reach out to us emptystillinfinite@gmail.com

​    2. Terms  & Conditions:

  • These files are strictly for personal use only.

  • Do not sell, share, or use these files for print and/or business purposes.

  • Redistribution, reselling, printing or commercial use of these files is prohibited. If the rules are violated, legal action will be pursued.

  • The files are intended exclusively for digital mobile wallpaper usage.

  • Unauthorized sharing or distribution of these files is not allowed.

  • By downloading these files, you agree to use them solely for their intended purpose as digital mobile wallpapers.

   3.Shipping

  • This is an instant download product.

  • Digital files will be available after your purchase.

  • No physical item will be sent or shipped to you.

 

Acceptance

By accessing our site and placing an order you have willingly accepted the terms of this Shipping

Policy.

 

Contact

In the event you have any questions or comments please reach write to us at:

Email - emptystillinfinite@gmail.com

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